Articles on: Billing

How to Add Credit to your Cloud Account?

What is Credit?

Credit refers to the prepaid balance available in your account. It is used to pay for cloud services such as creating cloud instances, storage, or other related resources. It ensures your services continue without interruption as long as you have enough balance. If your credit runs out, new services cannot be created and existing services may be suspended until your account is recharged.

Steps to Top Up Your Cloud Account Credit:

Visit the Client Area login page Client Area Login. Enter your registered email address and password to access your dashboard.

Once logged in and on the portal homepage, locate and click the Add Credit button.

Enter the amount of credit you wish to add. Please note that the minimum amount is $10. Adjust the amount as per your preference, then click Create Invoice to proceed.

After the invoice is generated, choose your preferred payment method to complete the payment.

*For example, if you select DuitNow QR, you will be redirected to the QR payment page. Scan the QR code and after completing your payment, click the button labeled "I've completed payment via DuitNow QR".

Once your payment is successful, you will receive a payment confirmation email. You can also verify that your credit has been added by checking your homepage portal.

If you have any questions or need assistance during the payment process, please do not hesitate to contact us. We are happy to help!

Updated on: 11/08/2025

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