Question 1

How to Create Cloud Instance for Linux Images

Accepted Answer

This guide will walk you through the process of creating a cloud instance for Linux Images on your account.

Login into your Cloud Control Panel || If you receive an "Incorrect email or password" error, you may proceed by selecting "Forgot Password." For guidance, please refer to our Helpdesk article: How to Reset Your Password for the Cloud Control Panel
In the left sidebar, click on the 'Instances' tab, then click the '+' icon located at the bottom-right corner of the screen.
Fill in the details, then click the 'CREATE' button to create the instance.

Instance Name (e.g: cloud01.cloud.dev)
Select Flavor (CPU, RAM, Storage)
Image/ISO (e.g., Ubuntu 22.04, Debian 10)
Network: If you haven’t configured your own network, you may use the default network provided.
SSH keys: You must add your SSH key first. For instructions, refer to the helpdesk article: [How to Add SSH Keys in the Cloud Control Panel](https://helpdesk.gbcloud.net/en/article/how-to-add-ssh-keys-in-the-cloud-c

Question 2

How to Create a Volume?

Accepted Answer

This guide will walk you through the process of creating a volume on your cloud control panel.

Click the Volumes tab in the Cloud Control Panel. Then click "+" to add a new volume.
Depending on the user's planned use, select a Volume Source Type. In this example, we choose "Create a new empty volume".
In this section enter name, enter the desired Volume size, and select the Volume type. After finishing filling the blank click "Create".
User new Volume is ready to use. To see more information, click on the Volume. ![](https://storage.crisp.chat/users/helpdesk/websit

Question 3

How to Create Cloud Instance for Windows Images

Accepted Answer

This guide will walk you through the process of creating a cloud instance for Windows Images on your account.

Login into your Cloud Control Panel || If you receive an "Incorrect email or password" error, you may proceed by selecting "Forgot Password." For guidance, please refer to our Helpdesk article: How to Reset Your Password for the Cloud Control Panel
In the left sidebar, click on the 'Instances' tab, then click the '+' icon located at the bottom-right corner of the screen.
Fill in the details, then click the 'CREATE' button to create the instance.

Instance Name (e.g: cloud01.cloud.dev)
Select Cluster Flavor (CPU, RAM, Storage) || Note: To use a Windows image, you must select a flavor/cluster with at least 4GB of RAM.

Image/ISO (e.g., Windows Server 2022)
Volume Size: Specify the disk size (in GB) required for your instance. || Note: To use a Windows image, you must select a set volume size above 30GB

![](https://storage.crisp.chat/users/helpdesk/website/-/4

Question 4

How to Reset Your Password for the Cloud Control Panel

Accepted Answer

This guide will walk you through the process of reset password for cloud control panel

Go to page Cloud Control Panel and click 'FORGOT PASSWORD'
Fill in the email details and click the 'RESET' button to proceed.
You will receive an email with instructions to reset your password. Click the link in the email to proceed with the password reset. || Note: You may need to check your Inbox, Spam, or Junk folder for an email with the subject: 'Password reset'
Enter your new password, then click the 'RESET' button to confirm. ||| Warning: Password should have at least: one lower case letter, one upper case letter, one number and one special character ( !#$@%&'()*+?><,-./[\]^_`{|}~")

| You have successfully reset password for cloud control panel

If you face any issues or need assistance, don’t hesitate to reach out — our support team is always ready to help!

🔧 Need help? Submit a Support Ticket 💬 **Chat with us on

Question 5

How to Configure Private Network in Cloud Control Panel

Accepted Answer

This guide will walk you through the process of configure the private network on your account.

Login into your Cloud Control Panel || If you receive an "Incorrect email or password" error, you may proceed by selecting "Forgot Password." For guidance, please refer to our Helpdesk article: How to Reset Your Password for the Cloud Control Panel
In the left sidebar, click on the 'Network' tab, then hover the '…' icon located at the bottom-right corner of the screen and click '+' icon.
Assign a name to the network. In this example, we’ll use private-network as both the name and description. Once done, click 'CREATE' to proceed.
You’ll see the private network listed under the Networks section. Next, hover over the private network and click ‘Add Subnet’ to configure a subnet for it.
Enter the following details:

Question 6

How to Attach a Volume?

Accepted Answer

This guide will walk you through the process of attach a volume on your existing instance.

In the left sidebar, click on the 'Instances' tab, then click on the existing instance in your Cloud Control Panel that you want to attach the volume
Click on the Volume tab, then click the 'Attach Volume' button.
Select the volume you have created, then click the 'Attach' button.

|| If you haven’t created the volume yet, you may refer to this guideline: How to Create a Volume?

Once volume is successfully attached, its status will change to ‘In-Use’. ![](ht

Frequently Read Articles

Browse All Categories